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Troubleshooting Common Issues on the Udyam Portal

Troubleshooting Common Issues on the Udyam Portal

In today’s digital age, online platforms have simplified various administrative processes, including business registration. The Udyam Portal, launched by the Indian government, is a testament to this digital transformation. It allows micro, small, and medium enterprises (MSMEs) to register their businesses hassle-free. However, users may encounter common issues while navigating the Udyam Portal, like any digital platform. This article will discuss these issues and provide troubleshooting solutions, ensuring a smooth experience for entrepreneurs.


The Udyam Registration Portal is a pivotal platform for MSMEs to gain recognition and avail of various government benefits. However, users often face a range of challenges when using this portal. Let’s explore these issues and the solutions to address them.

Forgotten Password

One of the most common problems users encounter is forgetting their password. To resolve this, click the “Forgot Password” option on the login page. Follow the instructions sent to your registered email to reset your password.

Technical Glitches

Technical glitches can disrupt your registration process. Ensure your internet connection is stable, and try using a different browser or device if the issue persists. Clear your browser cache and cookies to eliminate potential conflicts.

Verification Delays

Verification delays can be frustrating. Be patient, as the verification process may take some time. Check your registered email for updates or contact the helpline for assistance.

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Payment Failures

If you face payment failures during the registration fee payment, check your card details and try again. Alternatively, use a different payment method or contact your bank for support.

Incorrect Information

Providing incorrect information can lead to complications. Double-check all details before submission to avoid future issues.

Document Upload Problems

Ensure that your documents meet the specified criteria for uploading. If you encounter problems, verify the document format, size, and resolution. Resize or convert the document if necessary.

Related read: Udyam Registration for Businesses

Browser Compatibility

Some users face compatibility issues with their browsers. Ensure you are using a supported browser version for seamless navigation.

Lack of User Guidance

The portal might appear complex to first-time users. Look for video tutorials or seek guidance from experienced users to better understand the process.

Contacting Support

When all else fails, don’t hesitate to contact the Udyam Portal support team. They are equipped to handle a wide range of issues and provide timely assistance.

Data Security Concerns

Privacy is essential. Ensure that your data is secure by using strong passwords and enabling two-factor authentication.

Application Rejection

In case your application gets rejected, review the rejection reasons and rectify the issues. Resubmit your application after making necessary corrections.

Udyam Registration Certificate

After successful registration, download your Udyam Registration Certificate. Keep it safe as it proves your MSME status.

Updating Information

Keep your information up-to-date to enjoy the benefits seamlessly. Update details like contact information, products, and turnover as your business grows.


The Udyam Portal is a valuable tool for MSMEs, streamlining business registration. By being aware of these common issues and their solutions, you can navigate the portal with ease and make the most of the opportunities it offers.

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Also read: What You Need to Know About Udyam Registration Portal?


  1. Is the Udyam Portal free to use?
  2. No, there is a nominal registration fee. Refer to the portal for the latest fee details.
  3. How long does the registration process take?
  4. The duration varies, but it may take a few days to complete the verification process.
  5. Can I update my business information after registration?
  6. Yes, you can update your information as needed to keep it accurate.
  7. What if I encounter technical issues that are not covered here?
  8. Contact the Udyam Portal support team for assistance with any technical problems.
  9. How can I verify the authenticity of my Udyam Registration Certificate?
  10. You can verify the authenticity of your certificate on the Udyam Portal itself.

With this comprehensive guide, troubleshooting common issues on the Udyam Portal becomes more manageable, enabling entrepreneurs to register their businesses efficiently and access the benefits of being a registered MSME.